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beBetter Health, Inc. | 325 W Huron St, Suite 711 | Chicago, IL 60654
Customer Service 866.468.9802  |  Fax 304.755.0043  |  Email plateorders@bebetter.net
www.bebetterhealth.com  |  www.theportionplate.com

Bulk Orders
To order portion control products with bulk pricing or to place
an order with a purchase order, please fax 304.755.0043, email plateorders@bebetter.net, or call 866.468.9802. Click here
to download an order form.

For International Orders
For bulk international orders or if there are any issues with checkout, please email us at plateorders@bebetter.net.  For smaller orders, we are currently offering shipping to Australia, Canada, and the United Kingdom.

Customer Service
We are committed to providing our customers with exceptional customer service. Please contact us at plateorders@bebetter.net or call at 866.468.9802, Monday through Friday, 8am to 5pm Eastern Time.

Shipping Methods and Times
We currently offer USPS Priority Mail for small orders and UPS for orders over 5lbs in the continental US. Cost will be based upon the dollar amount of your order and will be calculated during checkout. We do not accept foreign orders and cannot ship to foreign addresses. All orders will be processed and shipped within 1 to 2 business days of receipt (Monday-Friday, excluding holidays). Once processed, most shipments arrive in 3 to 4 business days, but may take longer depending upon your location and product availability.

Returns Policy
Lost products, determined as such by an assigned tracking number confirmation, will be resent within 48 hours of confirmation. Returns must be received within 30 days of the order being received.

Returns should be shipped to our warehouse:

beBetter Health
6 Craddock Way
Poca, WV 25159

Refunds will be issued after the return is received in our warehouse.
For additional information on returns please send an email to plateorders@bebetter.net.

Price and Product Availability
Prices are subject to change at any time and without notice. All prices are quoted in US$. Availability is as accurate as possible. All orders will be processed and shipped within 1 to 2 business days of receipt (Monday-Friday, excluding holidays). Once processed, most shipments arrive in 3 to 4 business days, but may take longer depending upon your location and product availability.

Sales Tax
A 6% sales tax will apply to West Virginia orders.

Canceling an Order
To cancel your order, please call us at 866.468.9802 or send an email to plateorders@bebetter.net as soon as possible after ordering.

Store Policies
beBetter Health is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an E-mail to plateorders@bebetter.net with "unsubscribe" as the subject line. beBetter Health does not sell trade or rent your personal information to others.

Privacy Policy
We are currently using Remarketing with Google Analytics to advertise online. 3rd party vendors, including Google, show our ads on the Internet. We and 3rd party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on someone’s past visits to our website.

Payment Methods
We accept Visa, MasterCard, American Express, and PayPal.

Order Status
To obtain the status of an order, enter the confirmation number and click Go!
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